C C Group (CCG) is a leading provider of quality products and contract services with a vast experience and backed by the most reputable brands in the continent. While providing world-class customer service along with highest level of field experience and product knowledge in the Air conditioning, Refrigeration, Heat pumps and Solar fields we also offer competitive wholesale prices, an extensive inventory selection, and with the top of the range 4thIR inventory control technology we are able to service our customers’ needs effectively and efficiently. Cool Cycle Group does this by making a daily investment and difference in the lives of our customers, employees, and the communities we work and live in and daily seeking to glorify Humanity in all aspects of our business and daily lives. By achieving these core values it allows Cool Cycle Group to be your African hometown contractor in Air conditioning, Refrigeration, Heatpumps and Solar.
The company upholds the following values as a guideline to its operations and business transactions:
• Customer orientation
• Flexibility/adaptability/social responsibility
• Offer competitive wholesale pricing to accommodate our clients
• Providing Innovative, reliable and efficient energy products and services to enhance the economy and the quality of life.
• Create and Cultivate long-term relationships with clients.
• Respond immediately to the changing needs of our clients.
• Achieve complete customer satisfaction
• Improve our services continuously
• Maintain professional relationships with our dedicated employees by encouraging ongoing communication to achieve the highest standard of innovative performance.
The vision at Cool Cycle Group is of a highly trained and efficient team of Technicians, Engineers and customer service personnel, ready for anything that may occur with quick, innovative turnaround time strategies to address customer needs and concerns.
At Cool Cycle Group every person in our company is a member of the team and a team player, with the expectation and need that they perform their duties to their fullest capacity and potential. Our objective is a commitment to the highest quality wholesale supply and customer service. The client satisfaction is our main focus, reached through innovative and cost effective services. We will lead the clean energy industry in highly trained employees and rapid world class customer service.
Experience and expertise is a very powerful combination. Our experience in understanding clients’ requirement, coupled with our logistics expertise has enabled us to provide efficient services to many satisfied customers. The fact that Cool Cycle Group provides turnkey solutions and has the capacity to deliver all the required products and services; makes us unique in providing you the desired results. Our clients can have the comfort in being serviced by a professional company that will over the years demonstrate successful transitions, some of which might be complex.